Customs Related Instructions

In order to ensure passenger service, arriving/departing passengers by air must be aware of the existing baggage rules. below are mentioned the existing provisions in phases.a) What goods can a ...read more

Airlines Related Instruction

Airlines Check-in Guidance/Instruction for PassengersPassengers are required to present check-in counter at least four hours before their flight departure time. Check-in can be done online, at the airport check-in counter.Baggage ...read more

Immigration Related Information

Immigration counters are open 24 hours a day, 7 days a week.Required documents: To clear immigration at HSIA, you will need to present your passport, visa (if required), and a ...read more

Probashi Kallyan Desk Related Information

Probashi Kallyan Desk  Just opposite the immigration is the expatriate welfare desk. The Expatriate Welfare Desk assists expatriate travelers with information on immigration, security, remittance, customs clearance and transportation.Wage Earners ...read more

Lost & Found Section

In the luggage belt area, there is a lost and found desk near luggage belt number-1.If a passenger finds their luggage torn, cut, damaged, or broken, they should raise a complaint ...read more

Instructions for carrying fire arms/ammunition

Passengers who have a valid license to carry firearms are allowed to transport their firearms through Hazrat Shahjalal International Airport (HSIA). However, passengers are generally not allowed to carry firearms ...read more

Instructions for Transporting Plants, Seeds, and Plant Products

Depurate:Outgoing passengers cannot transport any plant or plant products without a phytosanitary certificate issued by the plant Disease Control Authority.If any plant or plant product is not prohibited in the ...read more

Instructions for Transporting Pets and Animals

Transporting Pets and Animals by AircraftNot all airlines allow cats, dogs or birds to be carried on board. Passengers wishing to carry pets should select appropriate airlines. Along with vaccinations and health ...read more

Emergency Contact

Aviation Security (AVSEC) and Airport Police are always ready 24 hours a day to assist passengers. Aviation Security (Avsec) phone number 01708167326 and airport police phone number 01320194999, +88028951281 for any security related ...read more